Refund Policy

Refund Policy

Effective Date: 21/05/2025

Business Name: Magical Moments

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1. Booking Fee / Deposit

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• A non-refundable booking fee is required to secure your session date.

• This fee covers time spent on preparation, planning, and securing your time slot.

• If you cancel for any reason, the booking fee will not be refunded.

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2. Full Payment and Session Cancellations

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• Full payment is due before your session or event, unless otherwise stated.

• Cancellations made 20 days or more in advance may be eligible for a partial refund, minus the non-refundable booking fee.

• Cancellations made within 20 days of the session are not eligible for a refund, except in cases of emergency or force majeure (see section 5).

• Rescheduling is subject to availability and may incur a rescheduling fee if with in 5 days for session date.

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3. Digital Product and Service Refunds

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• Due to the custom nature of photography and videography, no refunds will be given once editing or delivery of digital files has begun.

• If you are dissatisfied with the final product, please contact us within 7 days of delivery so we can address your concerns. While we do not offer refunds, we may offer reasonable revisions or adjustments at our discretion.

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.